CONTACT
CUSTOMER CARE
Our Customer Care team speaks English and Swedish.
HOURS
Mon – Fri
9:00 – 17:00 CET
Sat – Sun
Closed
CHAT
PHONE
Monday through Friday 9.00-12.00 (CET), excluding holidays.
Sweden
+46 858097914
Belgium
+32 25887860
Finland
+35 8942451916
Norway
+47 23962647
United Kingdom
+44 2036081010
Denmark
+45 89887956
Netherlands
+31 858889769
FREQUENTLY ASKED QUESTIONS
You will receive a shipping confirmation email with a tracking number as soon as your order has shipped, which is estimated from 1-3 business days after the order is placed.
Standard delivery is 2-5 business days; this may be extended during sale periods.
When your return has been completed in our warehouse, you will receive a return confirmation via email.
You will be refunded the purchase amount (excluding shipping costs) within 10-14 business days, in the same form of payment originally used for the purchase.
To exchange an item purchased online, please return it with our complimentary returns service and place a new order.
HEAD OFFICE
Our head office contact details are listed for company related matters or general enquiries.
ADDRESS
Filippa K AB
Söder Mälarstrand 65, 9tr
118 25 Stockholm, Sweden