Contact

During these uncertain times, the health of our employees, customers and community is our highest priority.

As always, our online site is open 24/7 with worldwide shipping and free returns. You can still place an order with us, and our customer care team is here to help – available during business hours. If you have any questions, concerns, or thoughts, please do not hesitate to reach out to us at customercare@filippa-k.com, on live chat, or on social media.

While the majority of our stores are currently open, hours may vary between locations. You can find updated information and closure details on the Stores section of our website. 

We are closely monitoring the advice from local authorities as well as the World Health Organisation, and we will keep you updated. Take care of each other, and stay safe and healthy. We’re in this together. 

Our best,
The Filippa K Team

 

Online Customer Care

Our Customer Care team is Swedish and English speaking.

Chat: Select "Start Chatting" in the Help menu.
Email: customercare@filippa-k.com
Phone: +46 8 615 70 57

Filippa K Customer Care is always happy to help you with any questions you may have regarding your online shopping: product information, shopping help, styling suggestions or information regarding returns and exchanges. We can also help to locate stores or see stock availability in Filippa K stores.

Opening Hours

Monday - Thursday, 9:00 - 20:00 CET
Friday, 9:00 - 19:00 CET 
Saturday - Sunday, 12:00 - 17:00 CET

Contact Our Head Office 

Filippa K AB
Söder Mälarstrand 65, 9tr
118 25 Stockholm, Sweden 

Email: info@filippa-k.com
Phone: +46 8 615 70 00 

Our head office contact details are listed for general enquiries or other company related matters.