During these uncertain times, the health of our employees, customers and community is our highest priority.
As always, our online site is open 24/7 with worldwide shipping and free returns. You can still place an order with us, and our customer care team is here to help – available during business hours. If you have any questions, concerns, or thoughts, please do not hesitate to reach out to us at email@example.com, on live chat, or on social media.
While the majority of our stores are currently open, hours may vary between locations. You can find updated information and closure details on the Stores section of our website.
We are closely monitoring the advice from local authorities as well as the World Health Organisation, and we will keep you updated. Take care of each other, and stay safe and healthy. We’re in this together.
The Filippa K Team
Online Customer Care
Our Customer Care team is Swedish and English speaking.
Chat: Select "Start Chatting" in the Help menu.
Phone: +46 8 615 70 57
Filippa K Customer Care is always happy to help you with any questions you may have regarding your online shopping: product information, shopping help, styling suggestions or information regarding returns and exchanges. We can also help to locate stores or see stock availability in Filippa K stores.
Monday - Thursday, 9:00 - 20:00 CET
Friday, 9:00 - 19:00 CET
Saturday - Sunday, 12:00 - 17:00 CET
Contact Our Head Office
Filippa K AB
Söder Mälarstrand 65, 9tr
118 25 Stockholm, Sweden
Phone: +46 8 615 70 00
Our head office contact details are listed for general enquiries or other company related matters.