When will my order be shipped?
You will receive a shipping confirmation email with a tracking number as soon as your order has shipped, which is estimated from 1-2 business days after the order is placed.
How long will it take until I receive my order?
Standard delivery is 2-4 business days; this may be extended during sale periods.
How do I track my order?
Once your order has been shipped, you will receive an email with your tracking number.
Can I change my shipping address once the order is placed?
It is not possible to change the delivery location once the order has been placed. If you are unable to collect the parcel at the original location, please contact our customer care team.
Can I ship an order to a different country?
Orders can be shipped to a different country by changing the "ship to" location at the bottom of the website. You will still be able to enter the billing address for your current location.
Where are orders shipped from?
All orders are shipped from our warehouse in Sweden.

Taxes and duties are included in all product prices.
Filippa K insures each purchase during the time in transit until it is delivered to you. Orders may require signature upon delivery, at which point responsibility for the shipment passes to you. If you have specified a recipient other than yourself for delivery purposes, you also accept that signature by the third party is sufficient proof of delivery and fulfilment by Filippa K.
Delivery may be extended during sale periods, refer to the checkout page for an updated estimate for your location. Please note that once you have placed an order it is no longer possible to modify it.