Free shipping until end of February & free returns
Kostenloser Versand bis zum 28 Februar & kostenlose Rücksendung

OUR PRIVACY POLICY

 

PERSONAL DATA

Filippa K is responsible under the Swedish Personal Data Act (1998:204) for the processing of the personal data which you as a customer provide us with. By providing us with your data you consent to Filippa K using the collected data to fulfill our obligations to you, thereby providing you with the highest level of service possible. The aim of the processing and registration of your data is solely to prepare, process and complete your order, to improve our customer service and for marketing purposes Filippa K will not transfer your personal data to any third party for the purpose of marketing.

Data which is transferred to a third party is solely used in order to fulfill Filippa K’s obligations to you as a customer. Filippa K may transfer data to Filippa K’s sub-contractors in connection with deliveries (for example your address which is necessary to our suppliers and shipping agents in order for them to deliver your order).

Filippa K only processes your data as long as it is necessary in order to carry out Filippa K’s services, or during any period of time which is prescribed by law. After this, your data will be deleted.

You may at any time write to Filippa K and withdraw your consent to letting Filippa K use your data for marketing purposes (for example by sending you newsletters, offers and such). If you wish to change your registered personal data or if you have any questions on which personal data we have registered please contact us: customercare@filippa-k.se.

CONFIDENTIALITY

Filippa K recognizes the importance of protecting our customers’ privacy. We ensure that all information that you provide us with when using our services on Filippa K’s webshop are protected.

Filippa K has taken technical and organizational measures in order to protect all data from unintended changes, unauthorized access or distribution, accidental loss and any other form of unauthorized use. However, Filippa K cannot at all times guarantee that the Webshop is free from technical defects, viruses or spam. Some functions on the Webshop may be inaccessible during short periods for the purposes of maintenance and updates.

Links

www.filippa-k.com may contain links to other websites which do not fall under Filippa K’s supervision. Filippa K cannot accept any responsibility for the content or for the protection of privacy of these websites, but provides these links in order to aid our customers to find further information.

RESPONSIBILITY

Filippa K is not responsible for the technical equipment and software which is needed to use the webshop. During short periods of time there may be maintenance disruptions etc. and Filippa K is not responsible for any disturbances, disruptions or other problems that may occur in connection with this. Filippa K cannot guarantee that the webshop at all times will be free from defects such as viruses or spam.

Neither may Filippa K be held responsible for any misprints, and reserves itself against any errors in pictures and texts. Filippa K’s liability for any claims (including indemnity) is under all circumstances, except for in cases arising out of wilful conduct or gross negligence, limited to the amount equivalent to the price of the item (or items) which is/are the matter of dispute. Filippa K is never liable for consequential damages.

How we use cookies

When visiting Filippa K’s website we may store some information on your computer in the form of a “cookie”. Cookies are used by many websites to give the visitors access to certain functions. The information that is stored in the cookie may also be used to keep track of the visitor’s behavior on the website.

There are two types of cookies: the first cookie is stored as a file on your computer for a longer period of time. It is used to identify if there has been any previous contact between us and your computer. The second type is called a session cookie which is temporarily stored in the computer’s memory during the time you are browsing the website. The session cookie will not be stored in your web browser for a long period of time, but disappears when you close your browser session.

Cookies are used by Filippa K to enable selection of language, to obtain statistics over visitors and to collect information about your preferences when you navigate on the website. In this way we hope to enhance our ability to address relevant information directly to our customers.

If not otherwise stated, Filippa K does not use cookies in order to collect personal data.

If you do not accept Filippa K’s use of cookies on the website you may configure your browser settings to prevent it from accepting cookies. If you choose to do so however we cannot guarantee that all functions on the website will work as intended.

FORCE MAJEURE

Force majeure occurs when external circumstances substantially prevents the performance of an obligation under the agreement, for example war, state intervention, strikes, staff’s illness, shipping disturbances, restrictions on energy supplies, bans, restrictions, declined permissions, import and export restrictions, natural disasters, accidents etc. which reasonably could not have been foreseen when entering into the agreement and which reasonably could not have been avoided or overcome. This applies both to Filippa K and to Filippa K’s sub-contractors.

In the event of force majeure Filippa K’s obligations are deferred. If the period of force majeure is not of a temporary nature, you as well as Filippa K have the right to cancel the purchase agreement without any obligation to pay indemnity arising. Such measures are carried out by contacting Filippa K’s customer service.

DISPUTES

If a dispute regarding these terms and conditions should arise, the consumer should contact Filippa K’s customer service and try to resolve the disagreement as a first step. A dispute arising out of these terms and conditions shall be brought to the court in the place where the defendant resides. The consumer may also, in accordance with the regulations in the Swedish Code of Judicial Procedure (1942:740) bring a suit to the court in the place where the consumer resides.

COPYRIGHT

The content of the webshop is copyright-protected and is the property of Filippa K. All intellectual property rights to the content of the webshop belong to Filippa K. It is allowed to download, print, copy and blog about the material on the webshop for your own personal purposes, however not for business purposes. This presumes that the material is not changed and that all intellectual property rights remain reserved Filippa K. It is allowed to link to the webshop, but without using Filippa K’s symbols or trademarks. All rights reserved. Photographs on the webshop are not to be copied.

Controller of personal data

Filippa K AB

Söder Mälarstrand 65

118 25 Stockholm

Sweden

Telephone: +46 8 615 70 00

Email: info@filippa-k.se

Companies register: Bolagsverket/Swedish Companies Registration

Company registration number: 556469-8586

VAT registration number: VAT NO. SE556469858601

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